Help with Paper Boy · Folds
Last updated: October 23, 2026
Get in touch
Tell us what happened and which level you were playing. If possible, include your device model, iOS or Android version and game version, shown in Credits. A screenshot can help. Do not send passwords or card details.
The game is being prepared for release. This support channel is also open to people testing it.
Stuck on a level?
Open the level menu to see the rule, reread the note or ask for a hint, when those options are available. You can also undo a move or restart the level.
How does the purchase work?
There are 31 levels. The first 11 are free; a one-time purchase unlocks the rest. There is no subscription. The price appears in the game before you confirm payment through the App Store on iPhone or Google Play on Android.
I already bought it. How do I restore?
Connect your device to the internet and use the same store and account you used for the purchase: your Apple Account on the App Store or your Google Account on Google Play. In the game’s Settings, open “Unlock the Whole Neighborhood” and tap “Restore Purchase”. These buttons appear in the language you selected in the game.
Restoring recovers access to purchased levels, not progress from another device. If access is still locked, contact us before trying to buy again.
Can I play offline?
You can play the levels available on your device without internet access. Purchasing and restoring require a connection. If you have just installed the game on another device through the same store, restore your purchase online before playing paid levels offline.
Pending purchases and refunds
A pending purchase is still waiting for confirmation from the store. Paid levels unlock when the purchase is confirmed. To request a refund, check the service provided by the store where you made the purchase: Apple or Google Play. Approval is subject to the store’s conditions and your statutory rights. You can also contact us if you need help.
Where is my progress saved?
Progress is saved on your device. The game does not sync saved games through an account. Contact support before deleting the app to fix a problem, as this may erase your progress.